_*GREAT ROLE TO START OR GROW IN THE AUTOMOTIVE REPAIR FIELD AND TO ADVANCE YOUR CAREER - FAST PACED ENVIROMENT - LEARN ON THE JOB EVERYDAY - NO WEEKENDS - GREAT TEAM!*_
*Job Description:* Front Counter Assistant/Parts & Service Writer
*Hours:* Full-Time
*Purpose* *&* *Objective:*
The Front Counter Assistant has two primary purposes.
First, this role helps the shop reach its gross profit goals by ordering parts at the best possible prices by negotiating with vendors to secure the best price.
The second purpose of this role is to ensure clients get great service by being the “backbone” of the repair shop office.
*Job* *Responsibilities* *and* *Duties:*
*Primary:*
● *Ordering* *Parts:* Partnering with Vendors to secure high-quality parts for repairs at the best possible prices.
This includes negotiation with vendors and shopping multiple vendors for the best price.
This position will build good working relationships with parts vendor reps.
● *Office* *Support:* Perform a variety of customer service and administrative duties as needed by the shop.
This may include such things as answering phones, running various errands, updating the workflow-board, checking-in/out customers, cleaning the office, assisting customers at the counter, performing callbacks to previous clients, helping with customer loaner cars and other tasks as directed by business need.
*Secondary:*
● *Preparing* *Paperwork:* Create quotes, invoices, and other documents for customers or vendors using Shop Management Software.
● *Sales:* When needed, assisting in selling repairs and services to customers under the guidance of a Service Adviser or General Manager.
*Qualifications:*
● *Customer* *Service* *or* *Administration* *Experience:* Must have at least 1 year in any customer service or administration related position.
● *Organizational* *Skills:* Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions.
● *Computer* *Knowledge:* Must possess a working knowledge of how to use a Windows computer.
● *Communication* *Skills:* Must be able to communicate in English fluently, in both verbal and in written form.
● *Math* *Skills:* Must possess ability to count.
Must know how to perform basic math functions using a calculator.
*● Physical* *Demands:*
* Must be able to lift more than 15lbs without assistance
* Must be able to get into and out of various vehicles without assistance.
* Must be able to drive a motor vehicle with passengers.
*Work hours:*
Shift of 10am to 6:15pm with daily closing responsibilities.
(Work hours may change/fluctuate, within the window of 7am – 6pm)
Job Type: Full-time
Pay: $42,000.
00 - $55,000.
00 per year
Benefits:
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Referral program
* Retirement plan
* Vision insurance
Day range:
* Monday to Friday
* No weekends
Shift:
* Day shift
Ability to commute/relocate:
* Kaukauna, WI 54130: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
* Driver's License (Required)
Work Location: In person
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