Guest Services Manager

Daycholah Center (on the shores of Green Lake) is hiring looking for a Guest Services Manager! Come and work at a beautiful conference and event center, located on the shores of Green Lake! We provide housing and meals year-round, for groups of all sizes and demographics.
Our property includes multiple buildings, dining hall and full kitchen, waterfront, chapel, and much more! Hours are flexible and wide-open schedule.
*Job Title: Guest Services Manager* *Basic Function*: The Guest Services Manager is responsible for varied guest hospitality and office duties related to the operation of the camp.
This is a part-time position, averaging 25 hours/week.
*Significant Responsibilities:* o Assist with all aspects of the camping and retreat services operations including but not limited to: * Registering guest bookings and updating registrations as needed * Collecting necessary account information * Receiving guest payments o Communicate with Camp and Retreat Hosts/Leaders to: * Create a schedule of events and detailed needs for specific events * Coordinate event forms and signage * Coordinate event needs and expectations with the Managing Director and other site leadership * Confirm Special Diets, Liability, and Media Release forms on the Registration System * Coordinate and Monitor Background Checks for Volunteers * Answer questions and distribute welcome letters, follow-up feedback forms, and other various communications directly to guest o Office Administration * Serve as receptionist for camping and retreat services by answering phones and greeting guests and volunteers * Manage budget for office administration * Order and maintain office and program-related supplies * Maintain office cleanliness and organization * Maintain and process mail in a timely manner * Maintain camp store, order and code inventory, and track store revenue o Be a positive and flexible member of the staff o Support the Managing Director and other site leadership through administrative operations, including social media o Assist with camp store, welcome center, and program support as necessary o Develop relationships for the camp’s continued growth *Required Qualifications:* * Computer, word processing, and database management skills * Excellent verbal and written communication skills.
* Self-starter with excellent time management skills.
* Ability to execute duties with a proactive approach to future responsibilities to ensure all deadlines are met.
* Must be friendly, flexible, and lead by example to make hospitality come alive for guests.
* Ability to work in and lead a team environment.
* Interested in creating spaces of unconditional acceptance.
* An inquisitive and curious mind that is always looking for improvements.
* Willingness to learn, meet, implement, and teach the standards set forth by the Mission Statement.
* Ability to sit, stand, reach, lift, bend, kneel, climb, push, and pull items.
* Must be able to pass a background check and complete additional training on diversity and safe conduct in the workplace.
To learn more about Daycholah Center and the incredible work we do, please visit us online at ucci.
org.
_UCCI provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
_ Job Type: Part-time Pay: $17.
00 - $18.
00 per hour Benefits: * Dental insurance * Employee discount * Flexible schedule * Paid time off * Vision insurance Schedule: * Day shift Work setting: * In-person License/Certification: * Driver's License (Required) Work Location: In person