Front Desk Agent - Full Time 2nd Shift

Complete applications at https://careers-aimbridge.
icims.
com/jobs/309282/front-desk-agent---2nd-shift-%283pm-11pm%29/job *We are looking for a full time 2nd shift Front Desk Agent.
* Shifts will primarily be 3pm-11pm every Thursday - Monday and days off being Tuesdays and Wednesdays each week.
*Your day-to-day* · Be the warm welcome that kicks off a memorable guest experience · Acknowledge Rewards Club members and returning guests, in person or on the phone · Take and manage guest bookings · Handle cash and credit transactions · Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys · Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns · Be a trusted contact for all guests.
Help them with anything from bill issues to local knowledge, and loop in management when necessary *What we need from you* · Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to · Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories · Flexibility - night, weekend and holiday shifts are all part of the job · You’ll have a high school diploma or qualification.
A college or university degree would be a bonus, but not essential · Must be able to work independently as well as a team.
Must have reliable transportation as well as excellent attendance.
Job Type: Full-time Pay: $16.
00 - $17.
00 per hour Schedule: * 8 hour shift * Evening shift * Every weekend * Holidays * Overtime * Weekends as needed Work setting: * In-person Work Location: In person