*Looking for a career change? We are willing to train!*
*At Integrity Fiber our core values are:*
· Safety
· Respect Everyone
· Embrace Diversity
· Innovation
· Integrity
· Accountability
*AS AN INDUSTRY LEADER INTEGRITY FIBER OFFERS:*
* Year-round employment for job stability.
* Competitive pay and great affordable benefits (including life, medical, dental, vision, 401(k) with company match, and more!).
* 10 Paid holidays, vacation, sick, and personal time after 90 days.
* Opportunities for growth, training, and career advancement.
* A respectful, empowering, team-oriented, and employee-friendly environment.
*Integrity Fiber *truly values our employees as our greatest asset, and we strive to support both you and your family at work and in life.
We currently have an exciting opportunity available for a *Fiber & Logistics Coordinator *at our *Appleton, WI* facility!
*POSITION SUMMARY*
The Fiber & Logistics Coordinator will work directly with customers and suppliers to provide service needs while collaborating with the sales team on scheduling, tracking orders, and monitoring inventory.
This person will run freight rates and schedule trucking as needed for material movement.
*ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:*
* Work closely with sales team and peers on brokerage, mill,and inventory transactions.
* Provide excellent service to customers and suppliers while scheduling and tracking orders.
* Monitor various warehouse inventory transactions and reporting.
* Keep detailed records of release numbers and transactions and enter all necessary information into CieTrade or other software tracking systems.
* Obtain and negotiate freight rates with carriers and freight brokers, and work with carriers and brokers to schedule and track loads.
* Make on-site visits to local warehouses/customers as needed to assist with grading of material.
* Effectively and respectfully communicate with suppliers, customers, vendors, and team members via phone, email, video conferencing and in-person*,* meetings.
* Promptly respond to customer and supplier inquiries for product information, availability, order status, pricing, and documentation.
Critical thinking in a fast-paced environment.
* Strong Multi-tasking and organizational skills.
* Takes the initiative while including senior level in the part of problem-solving.
*OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE:*
* Regular and predictable attendance
* Data entry.
* Resolve supplier and customer complaints or inquiries in a professional manner.
* Pull reports as needed for the sales team.
* Cross train to fill in as needed with our dedicated customer service team at the local mill.
* Prepare and distribute packing lists and required CCIC photos to customers for all export transactions.
* Additional duties as assigned.
*REQUIRED EDUCATION / EXPERIENCE*
* High School Diploma or equivalent.
* 5+ years of Customer Service experience in the transportation, manufacturing, or recycling industry.
*PREFERRED* *EDUCATION / EXPERIENCE*
* Bachelor's Degree
*REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.
) *
* Proficient skills in Microsoft Office
* Excellent verbal and written communication skills.
* Organized and detail-oriented.
*PREFERRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.
) *
Previous knowledge or experience with CieTrade
Previous knowledge or experience within the recycling or paper industry.
*PHYSICAL DEMANDS*
Ability to work in a fast-paced environment with deadlines.
Ability to sit, stand, grasp, reach, push, pull, twist, bend, use of a keyboard & ten key.
Ability to sit at computer/desk workstation for extended periods.
Able to walk through recycling plants/warehouses/mills plants*plantsplants*.
*WORK ENVIRONMENT*
*the the *and wthe ork independently and in team environments.
_*Integrity Fiber *__is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
_
Job Type: Full-time
Benefits:
* Employee assistance program
* Health savings account
* Parental leave
* Referral program
* Tuition reimbursement
Schedule:
* 8 hour shift
* Monday to Friday
Ability to Relocate:
* Appleton, WI 54914: Relocate before starting work (Required)
Work Location: In person
Whatsapp
