Front Desk Clerk

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Wautoma, Wisconsin.
Job Description: Lake of the Woods Campground is searching for a friendly and customer-oriented individual to join our team as a Front Desk Associate.
It offers an exciting opportunity to be the face of our campground, assisting guests with inquiries, reservations, and providing excellent customer service.
Responsibilities: Customer Service: Greet and assist guests in a courteous and professional manner, addressing inquiries, providing information about campground amenities, and ensuring a positive experience.
Reservation Management: Handle campground reservations, check-ins, and check-outs efficiently.
Utilize reservation software to manage bookings and ensure accurate information.
Store Operations: Work in the campground store, handling transactions, restocking merchandise, and assisting guests with purchases of camping supplies and amenities.
Activity Coordination: Provide information and assistance regarding campground activities and events.
Coordinate and support the execution of scheduled activities.
Phone and Email Communication: Answer phones, respond to emails, and assist guests with inquiries and reservation requests.
Cash Handling: Accurately handle cash transactions, process payments, and reconcile daily cash reports.
Ability to help out where need be including housekeeping and other areas if needed.
Experience & skills you need: High school diploma or equivalent experience.
1+ years of experience in customer service with exceptional customer service skills.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.
Experience & skills you need: High school diploma or equivalent experience.
1+ years of experience in customer service with exceptional customer service skills.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.
equitylifestyleproperties.
com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.