JOB DESCRIPTION:
Maximizes sales by helping customers select and purchase merchandise, while following all company standards, policies and procedures.
Manages store team by overseeing the sales floor and delivery area.
Assistant Store Managers partner with the Store Manager, Territory Sales Manager, and store team to implement all corporate and store programs, practices and policies.
Works with store staff to follow store merchandising standards and restock merchandise.
Develops and implements productivity improvements and efficiencies.
Responsible for adhering to the stores budget.
Major Responsibilities:
The Assistant Store Manager is responsible for managing the day to day operations of the store assets including cash, inventory, vehicles, furniture and fixtures.
Plan, direct, coordinate and execute the development, assessment, implementation and tracking of all store and growth initiatives
Ensure key processes are in place through staff evaluations and data analysis
Instill a sense of urgency within the team to increase sales and improve customer service
Utilize your expertise in providing sound advice, coaching and assistance to store team and monitor all aspects of operations
Communicate the company’s expectations and culture through actions, verbal instructions and in writing to new and existing team members
Emphasize a professional appearance and image at every level
Work closely with Store Manager on payroll management and productivity improvements and forecast staffing needs
Promote efficiency to maximize store profitability
Provide leadership to team on how to build new accounts and penetrate existing customers
Become a major participant and contributor to this growing company
Resolve any customer and /or team member issues in a timely professional manner
Ensure retail sales area and displays are merchandised effectively
Identify and understand the competitions strengths and weaknesses
Other Duties: Ensure safety, verify bank deposits are processed daily, review, approve and initial all cash refunds, voided invoices and price overrides.
Qualifications:
High school diploma or equivalent required.
Knowledge and experience in the Automotive Aftermarket
Motivation, willingness to learn new skills and gain knowledge about all aspects of store operations
Sales, time management, and organizational skills
Ability to handle multiple tasks concurrently
Ability to work weekends
Experience in supervising others in a fast paced, retail/wholesale environment
Strong communication and interpersonal skills
About MPEC | NAPA:
We are a family-owned company that operates nearly 181 MPEC | NAPA Auto Parts stores in Iowa, Illinois, Indiana, Michigan, Minnesota and Wisconsin.
We employ a wide variety of people in a wide variety of roles: from parts professionals and delivery drivers to regional managers and store managers to executives and support staff in many critical administrative roles at our headquarters office in Rockford, Illinois.
Whether you’re looking for a part time job or a lifetime career, we just might be the new work family you’re looking for.