Description:
Join our dynamic team as we seek enthusiastic individuals with exceptional customer service skills for exciting opportunities in the car rental industry! Become an integral part of a welcoming team committed to delivering outstanding customer experiences.
As a Sales Representative, your main focus will be catering to the diverse needs of our customers seeking rental services at our Appleton location.
You will be responsible for renting our cars and promoting our products and services.
This includes processing contracts, listening to and identifying customer need and effectively upselling our offerings and services to enhance their travel experience while providing excellent customer service.
Primary hours for this position range from 7:30 a.
m.
to 5:30 p.
m.
Monday to Friday, with the addition of a rotating Saturday shift from 8:00 a.
m.
to 1:00 p.
m.
Responsibilities:
Assist customers in understanding our rental offerings, providing detailed information, and facilitating the rental process.
Build and maintain strong customer relationships to ensure satisfaction and encourage repeat business.
Deliver accurate and comprehensive information, aiding customers in making well-informed rental decisions.
Guide customers through the car sales and car rental processes.
Assist customers by providing product information, demonstrating features, and conducting test drives.
Guide customers through the car sales and car rental processes.
Assist with the return and cleaning of vehicles as needed.
Manage administrative tasks, including preparing rental agreements, coordinating vehicle pickups and deliveries, and handling necessary paperwork.
Benefits:
Competitive compensation between $44,000-$55,000+ annually (base +commission) for full time employee
Uncapped earning & growth potential
Pay differential for nights and weekend
Paid time off (PTO)
Holiday Pay
401(k) retirement plan with a generous company match
Comprehensive insurance coverage, including medical, dental, vision, life, and disability for full-time employees
Paid training for professional development
Employee discounts, including discounted car rentals and the purchase of Avis/Budget vehicles
Access to an employee assistance program
Free parking
About Us:
Midwestern Wheels, Inc.
operates as a licensee of Avis Budget Group, a prominent player in the car rental industry encompassing Avis, Budget, and Budget Truck brands.
With over 60 years of expertise and locations in Wisconsin, we prioritize exceeding customer expectations to deliver exceptional experiences.
Our customer-focused approach has gained us a loyal following because we genuinely care about our customers.
Our organizational culture is unparalleled, treating employees as valuable members of the Midwestern Wheels family.
Join a collaborative work environment that values respect, offers training and professional growth, and recognizes and rewards outstanding contributions.
Requirements:
Previous sales experience is beneficial but not required.
Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting.
Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management.
Basic computer proficiency, including the ability to use email and reservation software.
Strong problem-solving and conflict resolution skills.
Possession of a Wisconsin car sales license or willingness to obtain one.
Physical ability to move in and out of vehicles, including trucks.
Willingness to work in all weather conditions.
Proficiency in operating a diverse range of vehicles, from standard cars to 16’–26’ moving trucks.
Minimum age of 18 and a valid driver's license with a good driving record.
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