Marketing & Call Center Director

OUR COMPANY CULTURE For over 50 years AHT Wisconsin Windows strives to exceed our customer’s expectations by providing quality, professional installation by master craftsmen, and a dedication to delivering customer satisfaction.
Every transition will portray a level of openness, honesty, and integrity expected of an industry leader, thereby securing the trust and confidence of our customers, as well as, controlling sustained growth for employees, vendors, and sponsoring communities.
If that sounds like an environment you are interested in working in, we are always looking for fresh ideas and talented individuals to join our team.
AHT Wisconsin Windows is looking for a Marketing and Call Center Director to drive lead generation marketing efforts and oversee the Marketing Call Center.
About Us | AHT Wisconsin Windows We are a family owned home improvement company that takes pride in our ability to provide superior quality custom replacement windows and doors to Wisconsin homeowners at a price they can afford and service that exceeds our customers expectations.
Since our founding in 1967 we have expanded to three locations in Clintonville, Appleton and Madison, WI.
We have an inclusive culture with a strong emphasis on maintaining a positive work-life balance for all employees.
We care about our employees and are looking for team members who embody our core value of treating your customers and employees as your friends and neighbors.
About You You are an excellent communicator with an ability to engage and understand people, using this information build relationships to further employee growth and create new and engaging marketing campaigns.
You are competitive and love goals: setting them, measuring them and exceeding them.
You are creative and bring new ideas to increase lead generation and market share.
You thrive in a fast-paced environment and use your extensive organization abilities to make sure all areas within your scope of responsibility are running smoothly.
You have a genuine desire to help team members grow and develop their skills with ongoing coaching and support.
You are able to be a champion in recognizing small and large successes and possess the ability to offer constructive coaching to inspire your direct and indirect reports to exceed their goals.
You lead by example and demonstrate the core values of AHT Wisconsin Windows to business partners, customers and team members.
You have a minimum of five years work experience in marketing, lead generation preferred, and a minimum of two years work experience in a call center environment and managing others.
BONUS if you have experience in the home improvement industry.
About the job | Job Responsibilities Growing and maintaining a pipeline of qualified prospects using a variety of marketing strategies including, but not limited to: creating campaigns with a strong call to action, converting site traffic and landing pages, creating engaging lead generation content, outbound calling of warm and cold leads, email campaigns, direct mail, event marketing, television and radio.
Optimize our lead nurturing processes through email, direct mail, content, outbound calls and social channels.
Build and manage paid marketing campaigns across major platforms (Google, Facebook, Instagram, YouTube, Etc.
) Recruiting, hiring, training and retaining team members who embody the values of AHT Wisconsin Windows to staff the Marketing Call Center and Marketing Event Team.
Event marketing oversite and management including: sourcing new events, evaluating ROI of prior events, staffing and scheduling of Marketing Event Staff team members, event set up, training new team members.
Meeting marketing financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.
Identifying marketing opportunities by identifying consumer requirements, defining market, forecasting projected business and establishing targeted market share.
Ongoing coaching and development of all direct and indirect reports This position will require the ability to manage multiple locations in Appleton, WI and our Corporate Office located in Clintonville, WI What We Offer You Unlimited earning potential: We offer a competitive salary starting at $50,000 annually, or higher, based on experience.
Company vehicle: We provide a company vehicle.
Bonus plan: In addition to base salary and vehicle allowance, we have a lucrative bonus plan to motivate and reward strong performers.
Great benefit package: Paid vacation, health, dental and 401k with company match.
Ongoing training and support: We are committed to our team members success and provide continued management support, coaching and training to make sure you are performing at the highest level possible.
Advancement opportunities: For those we are interested we offer a career, not just a job, and are a company you can grow with.
Superior products, service and warranties: Read all about us at ahtwindows.
com.
Job Type: Full-time Salary: From $50,000.
00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Tuition reimbursement Supplemental pay types: Bonus pay COVID-19 considerations: We take the health and safety of our team members seriously.
We follow all CDC and state guidelines.
Experience: Call Center: 2 years (Preferred) Marketing: 5 years (Preferred) Management: 2 years (Preferred) Work Location: Multiple locations Work Remotely: No Work Location: Multiple Locations To apply: You can apply below, send your resume to Tom at tomm@ahtwindows.
com, call 800.
387.
9450, or stop in to talk to us.
Look forward to hearing from you!