At Holiday Automotive, our sales associates are not just product experts, but they truly manage the experience of each customer who shops at our stores.
As a Holiday Automotive Customer Experience Manager, you’ll gain the professional respect of working with a premier automotive company while guiding customers in their automotive journey.
You’ll serve a key role in the success of the dealership and represent Holiday Automotive in the community while having fun and being supported by a caring leadership team.
With innovative scheduling, you’ll have every third Weekend off and even regular three-day weekends once you’re proficient in sales.
Bilingual is a plus.
Holiday Automotive is an award-winning, family-owned company that is known for upbeat employees who embody a culture of exceptional customer outcomes.
We believe that genuine, engaged, ambitious and friendly team members are the engine of our success.
Our business thrives on an environment that empowers individuals, recognizes performance, and encourages a healthy work-life balance.
All of this is key to our success and stability, but we wouldn’t have happy, long-term employees without taking care of them with strong income and generous benefits.
You’ll Enjoy Benefits Including
Non-Commissioned, Competitive Pay Play ($91,000 Annual Average)
Every 3rd Weekend off
Three Day Weekends with Performance Achievement
Accelerated Paid Time Off (PTO) Schedule
Ample Medical, Dental, and Vision insurance Options
Locally-managed 401(k) Program with Company Contribution
Health Savings Account with Company Contribution
Flex Spending Options
Life and Disability Insurance Options
Accident, Critical Illness, and Hospital Indemnity Insurance Options
Appealing Employee Discounts on Vehicles, Services, Parts, and Accessories
On-going Training and Education
Opportunities for Advancement
Gym Reimbursement
The Professional Respect of a Caring, Innovative Leadership Team
Tuition Reimbursement
Fun, Team-Oriented Culture
Gillie Cookies and Other Fun Treats from Time-to-Time
Responsibilities
Promptly and Professionally Respond to Internet and Phone Inquiries
Assist Customers in Identifying a Vehicle that Meets Their Needs
Demonstrate Vehicle Features to Customers in Person and Virtually
Complete the Required Paperwork to Assist Shoppers with Their Purchase
Professionally Represent Holiday Automotive in the Community
Work with the Team to Ensure Vehicles are Presented Exceptionally Well
Follow up with Sold Customers to Maintain a Friendly, Caring Relationship and Ensure Repeat Business
Qualifications
Proven Customer Service Skills and Sales Track Record Preferred
Strong Interpersonal Communication Skills, In-Person and Over the Phone
Persuasive and Able to Overcome Customer Objections
Proficient in Basic Business Math
Quick to Learn and Use CRM Software
Diligent Work Ethic and Upbeat Attitude
A Focus on the Customer’s Needs to Enhance Dealership and Personal Sales
Good Driving Record
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