Job Description
To manage and support the key accounts team
Drive an Increase in average balance of specific portfolio of assets as defined in the Financial Performance Report of the business
Drive an increase in average balance of specific portfolio of liabilities (e.
g.
Call reports, 32 Day Deposits, Fixed Deposits) as defined in the Financial Performance Report of the Business
Manage costs / expenses within approved budget to achieve cost efficiencies
Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
Build and maintain strategic relationships with internal and external parties to support the sales strategy
Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
Manage existing clients and grow portfolio through making contact and generating leads
Provide sales support efficiencies and services in order to ensure retention of clients
Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
Comply with governance in terms of legislative and audit requirements
Enter all Qualified leads into the sales pipeline and maintain on a daily basis
Track, control and influence sales activities with the specific aim to increase sales efficiencies
Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes
Develop a deep understanding of the technical trends, market, competition and trends in the market.
Research and identify new entrants in the relevant industries (mobile, payments, finance etc).
Assess opportunities and threats from these entrants
Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
Manage own development to increase own competencies
Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
Job Details
Application Closing Date
09/01/24
All appointments will be made in line with FirstRand Group’s Employment Equity plan.
The Bank supports the recruitment and advancement of individuals with disabilities.
In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.
The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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